UNIVERSCIENCE 2016
22
UNIVERSCIENCE 2016
23
AUDIENCE
EXPERTISE IN
AUDIENCE RESEARCH
AND ACCESSIBILITY
OBSERVATOIRE DES PUBLICS: VISITOR EVALUATION
Since the 1990s, the Observatoire des Publics, a visitor evaluation
unit, has been gathering audience information, conducting studies
and assessing museum-goer satisfaction in each exhibition space.
CONSULTING SERVICES
TRAINING/CONSULTING
withour renownedmethodology inaudience
research, with a particular emphasis on studying visitor profiles,
expectations, and exhibition perception (permanent, temporary,
travelling exhibitions)
TRAINING
on the use of collecteddata –on geographic origin, socio-
demographic characteristics, visit practices, interests, etc. – in order
to contribute to long-term strategic choices
CONSULTING
on impact studies: proposing prospective studies aimed
at anticipating public demands and evaluating the probable impact
of new projects.
THE PRIMACY OF UNIVERSAL ACCESSIBILITY
As a public service institution, charged with the mission of fighting
discrimination in thefieldof culture, for 30 yearsUniverscience has
been focusing particular attentionon social andphysical accessibility.
By promoting a meeting around shared emotions, it enhances the
sense of common values and inclusiveness not only for our visitors
but also for society at large. Universcience has made this a priority
in all the services offered.
ACCESSIBILITY SERVICES
RAISING
accessibilityawarenessandtrainingmuseumandculturalheritage
ASSISTANCE
to contracting authorities in the design and fabrication
of accessible exhibitions,monitoring of the productionof tactile and
audioexhibitionelements, andinternational signlanguageelements,etc
DIRECT
facilitation on exhibitions with disabled visitors
CONSULTING
and training of educators in the practice and design of
accessible demonstrations and shows.
For 30 years
Universcience has been
focusing particular
attention on social and
physical accessibility.
Universcience
exhibitions are tried
and tested by gathering
audience information,
conducting studies and
assessing museum-goer
satisfaction in each
exhibition space.
